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Frequently Asked Questions

  • Am I supposed to heat up my cookies?
    We believe the cookies taste best when warmed up! But its good cold as well!! Oven: 1. Pre-heat the oven to 300. 2. Take cookie out of the wrapper and place on non-stick pan. 3. Heat up for 4-5 minutes. 4. Enjoy your yummy cookie! Microwave: 1. Take the cookie out of the wrapper and place on a microwave safe plate. 2. Heat in microwave for 10-15 seconds. 3. Enjoy your yummy cookie!
  • How big are these cookies?
    Each cookie weighs 6-8oz, depending on which cookie or dessert bar it is and is about the size of your palm!
  • Allergies
    Every cookie is preped and baked in the same kitchen that does contain nuts, all cookies contain eggs, dairy , and wheat. If there is a allergy please contact me before you order. Due to cross contamination working in 1 kitchen, it is very hard to offer allergy friendly items.
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  • How long can my cookies sit out for?
    We know you probably won't eat all of your cookies in one sitting and that's okay! Cookies can be left room temperature for a week and a half, unless it has cream cheese in it, then we recommend putting it in the fridge!
  • Can I freeze my cookies?
    Yes! If you freeze your cookies they are good for up to 3 months. Make sure you thaw out your cookies for 24 hours before you enjoy them!
  • Do you ship? Where do you ship?
    Yes! We ship! Right now we ship to all 50 states and Washington D.C. We charge a flat rate of $16 for shipping anywhere!
  • I live close to Plant City, Florida! Do I have to use shipping?"
    No! We offer pickup for an option at checkout! Pick up is available Monday through Saturday from 12-5!
  • When can I expect my cookies if I use shipping?
    All orders take anywhere from 7-14 to receive! please be patient with us as we are getting cookies out as soon as possible!
  • Shipping info/must knows
    You must put the right address in for your cookie shipment. We are not responsible for your cookie if the wrong address is put in. So please please please double check your address before you sumbit your order!!
  • What happens if my package is damaged?
    We are not responsible for damagd packages, please file a claim with usps/ups if something happens. Please do take into conisderation that it does get hot and cookies will melt, put in the refrigerator of freezer immediately once you recieve them. Also if your package gets damp we are not responsible, if ants or insects get inside your package.
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